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Introducing Virtual Demonstrations

Our Dyson Experts are now available virtually to provide you with live, face-to-face technology demonstrations as well as to ask any questions to get the most out of your machine.

How it works

  1. Click the chat icon in the lower right corner.
  2. Select the Dyson technology you're interested in getting help with.
  3. Answer some initial questions to pair you with the right Expert.
  4. Connect with your Expert live via video chat.

All the benefits of shopping in-store

  • Experience the technology live

    The best way to learn about Dyson technology is by seeing it work in real time. 

  • Get personalized recommendations

    Our Dyson Experts will provide helpful tips to get the most out of your machine and keep it working at its best.

Other ways to reach us

  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

  • Phone

    Our helpline hours:

    • 8:00am - 8:00pm CST Monday to Friday
    • 9:00am - 6:00pm CST Saturday
  • Email
    To help us address your inquiry as quickly as possible, please include the following in your email:

    • Your name
    • Contact number
    • Product model or serial number